Welcome to Makliy Naturals Pvt Ltd,. By using our website, buying our products, or using our services, you agree to the terms given below. Please read them before using our website or placing an order.
1. Using Our Website
By using the Makliy Naturals Pvt Ltd, website or placing an order, you agree to follow these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
2. Our Products
Makliy Naturals Pvt Ltd, sells natural and food products through our online store.
We try to keep product names, descriptions, images, ingredients, prices, and other information on the website correct and updated.
Product packaging, color, appearance, or labels may sometimes look slightly different from the images shown on the website.
3. Product Availability
All products are subject to availability.
We may limit the quantity of a product or stop selling a product at any time.
If a product becomes unavailable after you place an order, we may contact you and offer a suitable solution. If you have already paid for the product, a refund may be provided where applicable.
4. Product Prices
Product prices shown on our website may change from time to time.
The final order amount may also include applicable taxes, delivery charges, discounts, or other charges.
Any applicable charges will be shown during checkout before you complete your order.
5. Placing an Order
When placing an order, please provide correct information, including:
- Full name
- Email address
- Mobile number
- Billing address
- Delivery address
Please check your details carefully before placing the order.
Your order will be confirmed after successful payment and/or confirmation from Makliy Naturals Pvt Ltd,.
We may cancel an order if there is a pricing error, product is unavailable, customer information is incorrect, or we find suspicious or fraudulent activity.
6. Payment
Payments can be made using the payment options available on our website.
Payments may be processed through third-party payment companies such as Razorpay, PayPal, Stripe, PhonePe, Paytm, or other payment providers available on the website.
Please use your own valid and authorized payment method.
We generally do not store sensitive payment details such as your complete card number, CVV, banking password, or UPI PIN. These details are handled by the payment service provider.
7. Shipping and Delivery
We try to dispatch and deliver orders within the estimated time shown on our website.
Delivery time can vary depending on your location, courier service, weather, holidays, transportation problems, or other unexpected situations.
Please provide a complete and correct delivery address and mobile number when placing your order.
For more information, please check our Delivery Policy.
8. Returns and Refunds
Returns, replacements, cancellations, and refunds are handled according to our Cancellation & Returns Policy.
Some products may not be eligible for return or replacement because they are food products and may have hygiene and safety requirements.
Please check our Cancellation & Returns Policy before placing an order.
9. Order Cancellation
You can request cancellation before your order has been processed or shipped.
Once an order has been shipped, cancellation may not be possible.
If you want to cancel an order, please contact our customer support team as soon as possible with your order details.
10. Customer Responsibilities
When using our website, you agree not to:
- Use the website for illegal activities.
- Provide false or incorrect information.
- Try to access another person's account or restricted areas of the website.
- Damage or interfere with the website.
- Try to affect the security or normal working of the website.
- Copy or use our content without permission.
- Use the website for fraudulent activities.
11. Website Content
TheMakliy Naturals Pvt Ltd, name, logo, product images, photographs, text, graphics, videos, designs, icons, and other website content belong to Makliy Naturals Pvt Ltd, or are used with permission.
You may not copy, change, publish, sell, distribute, or use our website content for commercial purposes without our written permission.
12. Website Availability
We may make changes to the website, add or remove features, or temporarily stop certain services when needed.
We try to keep the website working properly, but we cannot guarantee that it will always be available or completely free from errors.
13. Third-Party Services
Our website may use services provided by other companies, such as payment gateways, courier companies, analytics tools, social media services, and other technology providers.
We are not responsible for the availability, content, or policies of these third-party services.
14. Limitation of Liability
We will take reasonable steps to provide a good shopping experience. However, Makliy Naturals Pvt Ltd, will not be responsible for indirect or unexpected losses caused by the use of our website or products, to the extent allowed by applicable law.
Nothing in these terms limits any responsibility that cannot legally be limited under Indian law.
15. Privacy
When you use our website, our Privacy Policy also applies.
Our Privacy Policy explains how we collect, use, and protect your personal information.
16. Changes to These Terms
We may update these Terms & Conditions when needed.
Any changes will be posted on this page. The updated terms will apply from the date they are published.
By continuing to use our website after the changes are posted, you agree to the updated terms.
17. Governing Law
These Terms & Conditions are governed by the laws of India.
Any dispute related to our website, products, or services will be handled by the appropriate courts as applicable under Indian law.
18. Contact Us
If you have any questions about these Terms & Conditions, please contact us using the details provided on our website.
